Laura Matherne is the Client Services Specialist at SMART Safety Gulf Coast and located in Baton Rouge, LA with the Gulf Coast Region. Laura has extensive experience and has been with the company since 2014. She has a proven track record in customer accounting, management, support and service. She also has work experience that includes 12 years in the Early Childhood Education field as an instructor and trainer, and an additional 4 years of experience in the banking industry.
Prior to joining the SMART safety team Laura and was an Office Manager for 7 years with Maintenance Protection Systems, Inc., a specialty contractor with emphasis on repairing and protecting concrete and infrastructure. She has strong technical expertise in a variety of IT applications and programs including Viewpoint, QuickBooks and the entire suite of Microsoft Office solutions.
Laura is responsible for the company’s customer account management support services to include client account set up, billing and receiving, as well as the accurate tracking and management of revenue, incoming payments and process of collections. Laura also provides value-added support services for the Senior V.P. and the CEO. In addition, Laura works with the Safety Services Area Directors and Account Managers to invoice all staffing projects and travel. She also manages the billings in Pulpstream for our customers and Captive Insurance groups.
